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1. Information We Collect

Depending on how you interact with our website, we may collect information such as:

• Name and contact information.
• Email address and phone number.
• Billing and shipping address.
• Order and transaction information.
• Information you provide when contacting customer support.
• Device, browser, IP address, and related technical information.
• Website usage and interaction information collected through cookies or similar technologies.

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2. How We Collect Information

We may collect information directly from you when you place an order, create or use customer features, contact us, submit information through our website, or otherwise interact with Homeduheli.

Certain technical information may also be collected automatically when you browse our website through cookies, Shopify functionality, and similar technologies.

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3. How We Use Your Information

We may use personal information for purposes including:

• Processing and fulfilling orders.
• Processing payments through applicable payment providers.
• Sending order confirmations and shipping updates.
• Providing customer service and responding to inquiries.
• Processing returns, refunds, and order-related requests.
• Maintaining and improving our website and shopping experience.
• Detecting, preventing, and investigating fraud or unauthorized transactions.
• Maintaining website security.
• Complying with applicable legal and regulatory requirements.

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4. Cookies & Similar Technologies

Homeduheli and the services supporting our online store may use cookies and similar technologies to operate website functionality, remember preferences, understand website usage, and support relevant features.

Depending on your location and applicable privacy settings, you may have choices regarding certain non-essential cookies or tracking technologies.

You can also manage cookies through your browser settings. Disabling certain cookies may affect some website functionality.

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5. How We Share Information

We may share personal information with service providers and other parties when reasonably necessary to operate our business and provide our services.

These may include categories such as:

• Payment processors and payment service providers.
• Shipping and delivery providers.
• Website hosting and ecommerce technology providers.
• Customer support and communication providers.
• Analytics or technology providers used to operate and improve the website.
• Professional advisers or authorities when required by law.

We do not sell personal information in exchange for money.

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6. Shopify & Third-Party Services

Homeduheli operates through Shopify and may use third-party services to provide ecommerce, payment, shipping, security, analytics, and other website functions.

These providers may process information as necessary to provide their services. Their handling of information may also be governed by their own privacy policies and terms.

Shopify may process information relating to customers and interactions with Shopify-powered merchant websites, including contact information, device information, order activity, and payment-related information, depending on the services used. :contentReference[oaicite:1]{index=1}

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7. Data Security

We use reasonable administrative, technical, and organizational measures designed to help protect personal information against unauthorized access, misuse, alteration, or disclosure.

No method of transmitting or storing information over the internet can be guaranteed to be completely secure. For this reason, we cannot guarantee absolute security of personal information.

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8. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to complete transactions, provide services, maintain business and transaction records, resolve disputes, prevent fraud, and comply with applicable legal obligations.

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9. Your Privacy Rights

Depending on where you live and the laws that apply to you, you may have certain rights regarding your personal information.

These may include the right to:

• Request access to personal information we hold about you.
• Request correction of inaccurate personal information.
• Request deletion of personal information where legally permitted.
• Request information about how your personal information is collected and used.
• Opt out of certain marketing communications.
• Exercise other rights provided by applicable privacy laws.

Some rights are subject to legal exceptions and verification requirements. Shopify also provides privacy controls for certain information it processes in connection with Shopify services. :contentReference[oaicite:2]{index=2}

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10. Marketing Communications

If you choose to receive promotional communications from us, you may unsubscribe from marketing emails by following the unsubscribe instructions included in those communications.

Transactional communications, such as order confirmations, shipping notifications, and important account or service messages, may still be sent when necessary to complete or manage your purchase.

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11. Children's Privacy

Our website is intended for general consumers and is not directed toward children under the age required by applicable law to provide consent for online data collection.

We do not knowingly request personal information from children in violation of applicable privacy laws.

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12. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, services, or applicable legal requirements.

The latest version will be published on this page, and the Last Updated date will be revised when appropriate.

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