Refund policy

Return & Refund Policy

Last Updated: July 31, 2026

At Homeduheli, we want you to shop with confidence. If you're not completely satisfied with your purchase, we're here to help.


30-Day Return Policy

You may request a return within 30 days after receiving your order.

To qualify for a refund, items must:

  • Be unused and in their original condition.
  • Include original packaging whenever possible.
  • Be accompanied by proof of purchase or order number.

Non-Returnable Items

  • Products damaged through misuse.
  • Items returned after the 30-day return period.
  • Products intentionally modified after delivery.

How to Start a Return

Email our support team with your order number and reason for the return.

Once approved, we'll provide return instructions.


Refunds

After your returned item is received and inspected, we'll notify you of the approval status.

Approved refunds are issued to your original payment method within approximately 5–10 business days, depending on your payment provider.


Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with clear photos so we can arrange a replacement or refund.